Trust & Security

Architecture: Forge-native by design

All three NovaCraft Tools apps (AutomationEngine, ChecklistPro, and TimeTracker Pro) are built on Atlassian's Forge platform. This is a deliberate architectural choice with direct security implications:

• No external infrastructure. We do not operate servers, databases, or any cloud resources. The app code runs in Forge's sandboxed runtime inside Atlassian's cloud.
• Forge Storage API only. All persistent data (checklists, time entries, automation rules, templates, settings) is stored using Forge's built-in storage, which lives within your Atlassian tenant.
• No egress. Forge restricts outbound network calls. Our apps make zero external network requests. There is no telemetry, no analytics endpoint, no webhook to an external service.
• Tenant isolation. Forge provides process-level isolation between tenants. Data from one Atlassian site is never accessible from another installation.

Permissions: principle of least privilege

We request only the Jira API scopes our apps actually need, and we have explicitly removed scopes we don't.

Access controls

Every management operation in every NovaCraft Tools app is gated at two layers:

• Manifest-level gating. Admin pages and management resolvers are restricted to Jira administrators in the Forge manifest. This is enforced by Atlassian before our code runs.
• Server-side re-verification. Every resolver that writes data re-checks the caller's permissions at execution time, regardless of what the frontend UI shows. A forged or tampered frontend context cannot bypass server-side checks.
• Read-path permission checks. Cross-issue reads (reports, search, progress queries) enforce Jira's BROWSE permission so callers cannot enumerate data they wouldn't normally see.

Per-app access controls

Data handling

• Encryption at rest: Forge Storage is encrypted at rest using Atlassian's encryption infrastructure.
• Encryption in transit: All communication between your browser, Atlassian's cloud, and the Forge runtime uses TLS.
• No backups on our side: We do not maintain copies of your data. Backups are handled by Atlassian's infrastructure.
• Uninstall = delete: Uninstalling a NovaCraft Tools app removes all associated Forge Storage data from your tenant.
• No AI/ML: We do not use your data for training, analytics, or any form of machine learning.

Compliance

By running on Forge, NovaCraft Tools inherits Atlassian's compliance posture:

• SOC 2 Type II — inherited from Atlassian Cloud
• ISO 27001 — inherited from Atlassian Cloud
• GDPR — no personal data processing beyond Atlassian account IDs; see our Privacy Policy
• CCPA — we do not sell personal information
• Atlassian Marketplace security review — all apps have passed Atlassian's automated and manual security review process

Input validation and safety

• AutomationEngine: Sensitive-field denylist prevents set_field from writing reporter, creator, security, summary, description, internal dotted paths, and underscore-prefixed fields. Enforced at save time and execute time. Per-rule execution timeout (10s) prevents runaway rules.
• ChecklistPro: Special characters (:, /, ., \) rejected in template categories to prevent storage-key namespace aliasing. Item counts enforced per-checklist.
• TimeTracker Pro: Optimistic-concurrency tokens on approve/reject/resubmit prevent race conditions. Max daily hours cap with timezone-aware boundary detection. Approver allowlist is fail-closed (empty list = no approvals possible).

Vendor information

Questions?

If you have security questions, need a completed security questionnaire, or want to discuss enterprise requirements, email us at [email protected].